Compliance Channel
Ombudsman
The Ombudsman is Emflora's direct communication channel with society. Use it to send compliments, suggestions, requests, complaints and reports.
How we handle your message
An open channel, with confidentiality and a reply
Anonymous, if you prefer
Reports can be made anonymously or not. Emflora commits to keeping the anonymity of anyone who asks for it.
Reply within 96 hours
Reports are assessed and answered within 96 hours. If more time is needed and the report is not anonymous, Emflora informs the new deadline.
Confidentiality and protection from retaliation
Reports go to the Compliance Committee and are handled in confidence. Anyone who reports in good faith is protected from retaliation.
Other channels
Send your message
Your message goes straight to the Compliance Channel — Ombudsman.